OUR NAME IS INSPIRED BY OUR MOTHER, HUONG-LIEN. HER NAME TRANSLATES FROM VIETNAMESE TO “FRAGRANCE OF THE LOTUS FLOWER”. THE LOTUS FLOWER IS A MEANINGFUL SYMBOL IN VIETNAMESE CULTURE, AND IT FELT LIKE THE PERFECT WAY TO HONOR HER AND THE STORY BEHIND OUR BRAND.

Our jerky is handcrafted in California in a licensed commercial kitchen.

Our jerky is inspired by a family recipe that has been perfected over fifty years. The flavors reflect Vietnamese culture and broader Asian influence. Over the years, it’s become a favorite among friends and family who often describe it as unlike any other jerky. Each batch is carefully crafted to deliver bold, flavorful bites that are easy to become obsessed with.

Our jerky is made using USDA Select eye of round, chosen for its lean texture and consistent quality in every batch.

Our jerky has a nine-month shelf life when stored unopened at room temperature. You can find the Best By date and lot number on the label attached to the bottom gusset of each bag. Once opened, we recommend consuming it within three days for optimal freshness.

Store our jerky in a cool, dry place at room temperature, away from direct sunlight. Once opened, keep the pouch sealed, refrigerate, and consume within three days for optimal freshness.

We currently do not offer gluten-free jerky, but it is something we hope to offer in the future.

Yes, our jerky contains soy, wheat, and sesame. Please refer to each product page for a full list of ingredients and allergens.

Yes, our jerky is produced in a licensed and inspected facility in California and operates in compliance with state and local food safety regulations, including oversight from the California Department of Food and Agriculture.

Lotus Bloom Jerky is currently available on our website with shipping to California addresses. We will soon be launching at farmers markets in Orange County and Los Angeles. Join our email list to see where we pop up next.

We accept all major credit and debit cards, along with Apple Pay, Google Pay, Shop Pay, and PayPal.

Yes, Lotus Bloom Jerky is best when shared. Enter a California address for your recipient at checkout and we’ll take care of the rest.

Lotus Bloom VIP is our subscription service. Choose at least six pouches of your favorite flavors and receive 10% off every order and free 2-day shipping, delivered weekly, biweekly, or monthly. VIP members receive priority access to restocks and early access to future releases.

Build your bundle by choosing at least six pouches of your favorite flavors on the Lotus Bloom VIP page, select your preferred delivery frequency, and check out as usual. Your order will be automatically scheduled based on your selected delivery. You can update, skip, or cancel your subscription at any time.

Yes, you can cancel or modify your subscription at any time through your subscription account. You can also send us a message through our CONTACT US page or email vip@lotusbloomjerky.com for help with your subscription. Any changes will apply to future scheduled orders. Once an order has been processed, it can no longer be canceled or modified.

Yes, you can update your flavor selections at any time through your subscription account, including swapping flavors or adjusting quantities, with a minimum of six pouches per delivery. You can also send us a message through our Contact Us page or email vip@lotusbloomjerky.com for help adjusting your subscription.

You will be charged at checkout for your first order. After that, you will be charged automatically based on your selected schedule.

Yes, you can skip a shipment at any time through your subscription account. You can also send us a message through our Contact Us page or email vip@lotusbloomjerky.com for help adjusting your subscription.

Yes, you can adjust your next shipment at any time through your subscription account. You can also send us a message through our Contact Us page or email vip@lotusbloomjerky.com for help adjusting your subscription.

We currently only ship to California addresses, but plan to expand to additional locations in the future.

We ship using trusted shipping carriers such as UPS and USPS. Shipping rates are calculated at checkout based on your location and order size, and delivery options are available. Free standard shipping is available on orders over $75.

Your order will be processed and handed off to the shipping carrier within 2 business days. You will receive a tracking number once your order ships, and it can be used to follow delivery updates.

Once your order ships, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also track your order here or through your account.

Yes, local pickup is available in Costa Mesa, California. Pickup times are limited and must be selected at checkout based on our kitchen schedule.

If you miss your scheduled pickup time, please send us a message through our age or email love@lotusbloomjerky.com to reschedule. Pickup times are limited based on our kitchen schedule, and we will do our best to accommodate a new time. If we do not hear from you within one week of your scheduled pickup, your order will be canceled.

We have a limited window to cancel or modify an order. Once your order has been processed, it can no longer be changed. Please send us a message through our Contact Us page or email love@lotusbloomjerky.com for help with your order.

We do not accept returns as our jerky is made to be enjoyed fresh. If your order arrives damaged or there is an issue, please send us a message through our Contact Us page or email love@lotusbloomjerky.com and we will help you.

We offer SaveBy Package Protection at checkout to cover packages that are lost, stolen, or damaged in transit. Protection must be selected before completing your purchase to be applied to your order. If protection is not selected, we are happy to help you file a claim with the shipping carrier. Please note that resolution will follow the carrier’s process and timing.

We offer SaveBy Package Protection at checkout to cover packages that are lost, stolen, or damaged in transit. Protection must be selected before completing your purchase to be applied to your order.

If protection is not selected, we are happy to help you file a claim with the shipping carrier. Please note that resolution will follow the carrier’s process and timing. While we are unable to guarantee replacements for orders without protection, we will review each situation carefully and will always do our best to help. If your package is lost or stolen, please send us a message through our Contact Us page or email love@lotusbloomjerky.com and we will help you.

If your order arrives damaged, please send us a message through our Contact Us page or email love@lotusbloomjerky.com within 48 hours. Please include a photo of the item and packaging so we can review.

We offer SaveBy Package Protection at checkout to cover packages that are lost, stolen, or damaged in transit. Protection must be selected before completing your purchase to be applied to your order.

If protection is not selected, we are happy to help you file a claim with the shipping carrier. Please note that resolution will follow the carrier’s process and timing. While we are unable to guarantee replacements for orders without protection, we will review each situation carefully and will always do our best to help.

Our jerky is shelf stable, but we recommend bringing your package inside promptly after delivery. Avoid leaving your package in heat for extended periods to maintain quality and freshness.